Versand

Shipping Policy

At CleatzElite, we strive to provide a smooth and reliable shipping experience for all our customers. Please review our shipping terms carefully before placing an order.

1. Order Fulfilment

  • All orders are fulfilled by our trusted supplier and processed through in-house logistics.
  • The processing time for orders is typically 1–3 business days. During peak periods, processing times may be longer.

2. Shipping Timeframes

  • Standard delivery typically takes 12 to 15 business days from the date of dispatch.
  • Please note that delivery times may vary due to factors beyond our control, including shipping carrier delays, customs clearance, or other unforeseen circumstances.

3. Delayed Shipments

  • CleatzElite is not responsible for delays caused by shipping carriers, customs, or other third parties.
  • While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates.

4. Shipping Costs

  • Shipping costs are calculated at checkout and may vary depending on your location and order size.
  • Customers are responsible for any customs duties, taxes, or additional fees imposed by their country of residence.

5. Address Accuracy

  • Customers are responsible for providing accurate shipping information at checkout.
  • CleatzElite is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email or SMS (if applicable).
  • Tracking updates may take a few days to a few hours to reflect after the package has been shipped.

7. Lost or Stolen Packages

  • CleatzElite is not responsible for lost, stolen, or undelivered packages marked as delivered by the shipping carrier.
  • Customers are encouraged to contact the shipping carrier directly to resolve such issues.

8. Changes to Shipping Policy

  • CleatzElite reserves the right to update or modify this shipping policy at any time without prior notice.

By placing an order with CleatzElite, you acknowledge and agree to the terms outlined in this shipping policy. If you have any questions or concerns regarding your order, please contact us at ShafwanHossain03@gmail.com.

Thank you for choosing CleatzElite!